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Open IT position- Philly
We have an open IT position in our Philadelphia office.
Title: IT Support Technician/System Operations
Position Summary: Repairs maintains, troubleshoots, and installs computer systems (servers, workstations and laptops), hardware and computer peripherals. Understands commonly used concepts, practices, and procedures. Set up hardware for employees. Implement and support the organization's computers. Provide technical support and training to users. Investigates, evaluates, recommends and upgrades hardware and software to meet company requirements. Prepares and maintains documentation.
Responsibilities:
• Repair, maintain, troubleshoot and install computer systems hardware and computer peripherals.
• Provide support to customers on various issues.
• Identify research and resolve technical problems.
• Answer inquires in person and via telephone, email and voice mail concerning the use of computer hardware and software including issues surrounding printing, word processing, programming languages, email and operating systems.
• Implement and support the organizations computers.
• Provide technical support and training to users.
• Administer security procedures.
• Investigate, evaluate recommend and upgrade hardware and software to meet company requirements.
• Prepare and maintain documentation for current network platform, backup and printing procedures.
QUALIFICATIONS:
• Bachelors degree in related field.
• Minimum 2 years related technical experience.
• Windows XP, Vista and Windows 7 a must.
• Microsoft Office products.
• Laptops, desktops – Dell.
Please send me an email if you are interested.
Title: IT Support Technician/System Operations
Position Summary: Repairs maintains, troubleshoots, and installs computer systems (servers, workstations and laptops), hardware and computer peripherals. Understands commonly used concepts, practices, and procedures. Set up hardware for employees. Implement and support the organization's computers. Provide technical support and training to users. Investigates, evaluates, recommends and upgrades hardware and software to meet company requirements. Prepares and maintains documentation.
Responsibilities:
• Repair, maintain, troubleshoot and install computer systems hardware and computer peripherals.
• Provide support to customers on various issues.
• Identify research and resolve technical problems.
• Answer inquires in person and via telephone, email and voice mail concerning the use of computer hardware and software including issues surrounding printing, word processing, programming languages, email and operating systems.
• Implement and support the organizations computers.
• Provide technical support and training to users.
• Administer security procedures.
• Investigate, evaluate recommend and upgrade hardware and software to meet company requirements.
• Prepare and maintain documentation for current network platform, backup and printing procedures.
QUALIFICATIONS:
• Bachelors degree in related field.
• Minimum 2 years related technical experience.
• Windows XP, Vista and Windows 7 a must.
• Microsoft Office products.
• Laptops, desktops – Dell.
Please send me an email if you are interested.
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Is the bachelors degree requirement negotiable? I have a friend with 2 years of college, 2 additional years and an associates degree from culinary school who has 10+ years of experience in the IT field doing everything you list... he's currently working at a company that has no respect for its employees, and he really needs to find another position, but the lack of degree is making it nearly impossible for him to get even an interview for positions that he is overqualified for in every other way...
Thanks!
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